E-Commerce Account Manager BH
SellerPlex, Bahamas

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jan 5, 2023
Last Date
Feb 5, 2023
Location(s)

Job Description

Hello, Account Managers!

My name is Nate Ginsburg and I am a serial entrepreneur. I'm the founder of SellerPlex, host of the Ecom Exits Podcast, and partner in a handful of other online businesses.

About the company:

SellerPlex is growing fast and we are in need of awesome people to help us give value to our clients and build awesome professional relationships with them.

Our mission is to help empower e-commerce/FBA entrepreneurs to run better businesses by supporting them with Supply Chain, Finance and Operations services. We’re a huge believer in the importance of being a culture fit for long term success.

About the role:


We are looking to hire an ambitious and motivated client facing Account Manager who has experience with e-commerce service providers/agencies and can assist us with managing relationships with our clients.

Being very well organized and communicating well is a must. You'll be working with a high performing and supportive team to assist with your onboarding as well as ongoing support.

Your role will mostly consist of calls with our high-level clients at various stages of delivering our reports. For example kick off calls and conclusion calls. You’re main responsibility will be acting as the bridge for communication with our clients and our team.

Besides already mentioned tasks, you would also have the opportunity to to work on improving performance, analyzing and improving organizational processes while ensuring everyone completes their tasks on schedule.

We are looking for the right person to build a long-term relationship with, someone who has experience selling agency services. Who is proactive, positive, friendly and has a professional attitude toward clients at all times.

This is a hourly rate Remote position with flexible working hours, and with the opportunity to turn into a part or full-time role.

We are looking for someone in the US as most of our team and clients are there.


Responsibilities (but are not limited to):

  • Getting on weekly, bi-weekly amp; monthly calls with clients
  • Manage relationships with our clients by communicating with them to understand their needs and explain product value
  • Guiding clients through audit and onboarding phases
  • Answer any questions clients might have
  • Frequently check in with them on a proactive basis
  • Working on different tasks (if needed)

Requirements

  • Fluent American English is required
  • 3+ years of experience working in Account Management
  • Clear track record of managing relationships with multiple clients
  • Ecommerce/Amazon experience is required
  • Experience working in a fast-paced environment managing multiple clients
  • Excellent communication and relationship-building skills.
  • Excellent presentation skills.
  • High level of accuracy, diligence, and integrity
  • Strong organizational skills
  • Excellent active listening and communication skills

Benefits

  • Work with a fully remote team
  • Completely remote and flexible schedule
  • Location independence
  • You’ll be joining a high-level and fast-paced team, working with exciting businesses and projects
  • Bonuses as you grow with the business and the business grows
  • Ability to make an impact on a business with huge potential

Job Specification

Job Rewards and Benefits

SellerPlex

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